How can we help?

Search our help center or browse articles by category

Categories

How do I get started?

Sign up for an account, configure your API keys, upload documents, and connect your communication channels.

How to connect WhatsApp?

Go to Dashboard → WhatsApp, enter your Phone ID and Access Token, configure webhook URL, and click Connect.

How to install the web widget?

Go to Dashboard → Web Widget, customize settings, copy the embed code, and paste it before </body> tag on your website.

How to set up email automation?

Go to Dashboard → Email, click Connect Gmail, authorize access, and enable auto-reply if desired.

How to use the Bulk Messaging API?

Create an API key in Dashboard → Bulk Messages → API Keys, then use Bearer token authentication to send messages.

WhatsApp messages not sending?

Check your WhatsApp credentials, verify webhook configuration, and ensure your phone number is verified.

Email auto-reply not working?

Verify Gmail connection, check if auto-reply is enabled, and ensure tokens are not expired.

API rate limit exceeded?

Wait until midnight for reset, or create a new API key with higher rate limit in the dashboard.

Still need help?

Can't find what you're looking for? Contact our support team.